ESET
ESET’s products are known for their minimal system impact and high detection rates.
 They provide comprehensive antivirus and cybersecurity solutions for SOHOs & SMBs.

Pricing

$180

Top 3 features

Multi-Platform Protection
Remote Management
Email Security

2-year pricing

5 Device - $360
10 Device - $410
20 Device - $820

$211

Top 3 features

Multi-layered endpoint protection
Cloud-based management console
Easy deployment and management

2-year pricing

5 Device - $422
10 Device - $844
20 Device - $1436

$275

Top 3 features

Advanced threat defense
Cloud-based threat intelligence
Mobile device management

2-year pricing

5 Device - $550
10 Device - $1100
20 Device - $1864

Usability

ESET enjoys a stellar reputation, with 77% of users expressing satisfaction. Its products are praised for their excellent usability and high quality. However, a small number of users have reported minor product issues.

Pros

  • Lightweight/Low System Impact

    Many reviewers praise ESET products for being lightweight and having minimal impact on system performance. They report that their computers boot quickly, run smoothly, and remain responsive even when ESET is performing scans or other security tasks.

  • Strong Protection

    Users consistently highlight ESET's effectiveness in detecting and blocking threats like malware, viruses, ransomware, phishing attempts, and unwanted applications.

  • Ease of use

    Many users find ESET products, particularly the endpoint software, user-friendly and easy to navigate.

Cons

  • Cost

    A common concern raised by reviewers is the cost of ESET products, particularly for small businesses or compared to other antivirus options. Some reviewers found the renewal costs to be unexpectedly high.

  • Occasional issues

    Some users report encountering occasional issues like problems with updates, conflicts with third-party programs, or specific features not working as intended. These experiences seem to vary, but they are worth considering.

  • Complexity

    While many find the endpoint software easy to use, several reviewers mention that the management console (ESET Protect/ERA) can be complex to set up, navigate, and manage, particularly for those unfamiliar with the software or lacking extensive IT experience.

Compliance​

ESET adheres to a range of important regulations and standards, ensuring that your business remains compliant with industry requirements. Below, you’ll find a list of the specific regulations that this product meets, underscoring its commitment to security and reliability. To further assist you in navigating compliance, we invite you to check out our ‘Regulation Checker’ tool, which helps you determine which vendors align with the necessary regulations for your business needs.

Videos on ESET SOHO & SMB Security

ESETSOHO & SMB Security

SOHO solution

A key features of ESETs SOHO offering are its multilayered defense that protects against a variety of cyber threats and VPN.

SMB solutions

ESET Protect suite offers centralized management and powerful protection across all devices.

SOHO & SMB products

International Offices & Support

HQ & offices

  • San Diego, CA, US
  • Australia
  • Slovakia (HQ)
  • Germany
  • Argentina
  • Brazil
  • Japan
  • Singapore

Support Contact Details

Cyber Security Resources

ESET offers wide range of educational resources for your employees and regular updates on the cyber security landscape.

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ESET Cyber Security Training

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ESET Cyber Security Guide

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ESET Webinars

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ESET Threat Report

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Frequently Asked Questions

Have a question about ESET? You’re not alone! Here are the Top questions users ask on Google and Bing.

What is ESET Protect?

ESET Protect is a comprehensive cybersecurity platform designed to safeguard businesses of all sizes, with a strong focus on small and medium-sized businesses (SMBs) and small office/home office (SOHO) environments. It goes beyond basic antivirus, offering a suite of advanced features to provide layered protection against evolving cyber threats.  

Here’s what makes ESET Protect stand out:

Centralized Management: ESET Protect allows you to manage security across all your devices (computers, servers, mobile devices) from a single, easy-to-use console. This simplifies security administration, especially for businesses with limited IT resources.  
Multi-Layered Protection: It combines powerful antivirus and anti-malware capabilities with advanced features like firewall, intrusion detection, anti-spam, and ransomware protection to provide comprehensive defense against a wide range of threats.  
Proactive Threat Detection: ESET utilizes advanced heuristics and cloud-based threat intelligence to proactively identify and block new and unknown threats before they can harm your business.  
Flexibility and Scalability: ESET Protect offers different product tiers (Entry, Advanced, Complete) to cater to the specific needs and budget of different businesses. It can easily scale as your business grows.  
Easy Deployment and Management: ESET Protect is designed for easy deployment and intuitive management, even for those without deep technical expertise.

Is ESET business better than Norton for small business?

Both ESET and Norton offer strong cybersecurity solutions for small businesses, but they have different strengths. Here’s a breakdown to help you decide which might be better for your specific needs:

ESET:

Strengths:

Advanced Technology: ESET is known for its robust and proactive threat detection using advanced heuristics and machine learning.
Lightweight Performance: ESET has a reputation for being lightweight and having minimal impact on system performance, which is important for smaller businesses that may have limited hardware resources.
Centralized Management: ESET Protect offers excellent centralized management features, making it easy to oversee security across all devices from a single console.
Strong Value: ESET often provides a good balance of features and price, especially for smaller businesses.
Potential Considerations:

User Interface: Some users might find ESET’s interface slightly less intuitive than Norton’s.
Brand Recognition: Norton has higher brand recognition among general consumers, though ESET is well-respected in the cybersecurity industry.
Norton:

Strengths:

User-Friendly Interface: Norton is known for its intuitive interface and ease of use, making it suitable for businesses with limited IT expertise.
Comprehensive Features: Norton offers a wide range of features, including antivirus, firewall, anti-spam, password manager, and more.
Excellent Customer Support: Norton generally has strong customer support resources available.
Brand Recognition: Norton is a well-known and trusted brand in cybersecurity.
Potential Considerations:

Performance Impact: Norton can sometimes have a more noticeable impact on system performance compared to ESET.
Pricing: Norton’s higher-tier products with more advanced features can be more expensive than comparable ESET solutions.
Which is better?

The “better” choice truly depends on your specific priorities and needs:

For businesses prioritizing proactive threat detection, lightweight performance, and centralized management with good value, ESET might be a stronger choice.
For businesses prioritizing ease of use, comprehensive features, strong customer support, and brand recognition, Norton could be a better fit.

Does ESET detect malware?

Yes, absolutely! ESET is very good at detecting malware. In fact, it’s one of their core strengths. Here’s how they do it:

Signature-based detection: ESET uses a vast database of known malware signatures to identify and block threats. This is like having a “wanted poster” for each piece of malware.
Heuristic analysis: ESET goes beyond simple signature matching. They use advanced heuristics, which means they analyze the behavior of files and programs to detect suspicious activities even if they haven’t seen that specific malware before. This is like recognizing a criminal by their actions, even if you don’t know their face.
Cloud-based scanning: ESET uses cloud technology (called ESET LiveGrid®) to gather information about new threats from millions of ESET users worldwide. This allows them to quickly identify and block emerging malware in real-time. Think of it as a global neighborhood watch system for malware.
Sandboxing: For potentially dangerous files, ESET can run them in a safe, isolated environment (a “sandbox”) to observe their behavior without risking your system. This is like testing a suspicious package in a controlled environment before opening it.
Machine learning: ESET employs machine learning algorithms to continuously improve its detection capabilities. This means their software gets smarter over time at identifying and blocking new and evolving malware.
ESET’s multi-layered approach to malware detection makes it highly effective at catching a wide range of threats, including viruses, worms, Trojans, ransomware, spyware, and more.

They consistently receive high ratings from independent testing labs like AV-TEST and AV-Comparatives, which regularly evaluate the effectiveness of antivirus and anti-malware solutions.

So, if you’re concerned about malware, ESET is a very solid choice for protecting your business.