* Small business with straightforward operations: 6-25 employees, typically one primary location, focusing on limited product or service offerings.
* Moderate data sensitivity: Handles customer data, financial transactions, and basic employee information.
| Key Aspect | Rating | Description |
| Operational Complexity | Low-moderate | These businesses are slightly larger, with more defined roles but still relatively simple operations. They may have a small but growing customer base and possibly a few employees. |
| Technology Stack | Basic-moderate | Small-business-grade technology, including some specialized software for operations (e.g., accounting software, basic CRM). They might use small-scale cloud services and possibly an on-premises server. |
| Cybersecurity Needs | Low-moderate | Focus on basic cybersecurity hygiene, including antivirus, firewalls, regular backups, and secure access controls. There may be a need for more structured cybersecurity policies, though they might still be basic. |
| Budget for Cybersecurity | Modest | There’s typically enough budget for essential cybersecurity tools, possibly including some outsourced IT support. |
| Regulatory Requirements | Industry specific | May begin to encounter regulatory requirements, especially if handling sensitive customer data or operating in regulated industries. |
| Vendor Dependency | Moderate | Reliance on third-party vendors for most IT and cybersecurity needs, but they may start seeking more specialized solutions tailored to their specific industry or size. |
| Employee Training & Awareness | Basic | Formalized but basic training is often in place. Employees may receive periodic training on recognizing threats like phishing and securing their devices. |
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Simple SMBs, with 5-20 employees and often a single physical location, handle slightly more sensitive data than SOHOs, including basic customer information, financial data, and employee records. While they still prioritize essential cybersecurity like antivirus, firewalls, and secure access controls, they also need more structured cybersecurity policies.
Simple SMBs use small-business-grade technology, which may include specialized software like accounting software or basic CRM. They might utilize small-scale cloud services and potentially have an on-premises server.
Regulatory requirements may start to apply to Simple SMBs, particularly if they handle sensitive customer data or operate in regulated industries e.g. Healthcare, Finance, Government etc.
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